What to look for in your pre-inspection
It’s essential to conduct a thorough pre-inspection to ensure a smooth transition. Here’s a guide to help you navigate the process and identify any wear and tear that may need attention.
Inspect the exterior of your vehicle for any scratches, dents, or paint chips. Pay special attention to areas prone to damage, such as the front bumper and doors.
Improperly completed body repairs (e.g. mismatched paint, sanding marks and incomplete dent removals).
Any dents, dings, scratches, gouges or chips larger than 5 cm or 2 inches on the bumpers.
More than two dents, dings, scratches, gouges or chips per panel, regardless of the size.
Any dents, dings, scratches, gouges or chips larger than 2.5 cm or 1 inch on any body panel.
Unrepaired chips on the windshield.
Four or more chips are present (even if repaired).
VIN plate is not visible.
Cracked, heavily pitted glass or any chip that has begun to spider.
Check the interior of your vehicle for signs of wear, such as stains, tears, or fading upholstery. Also, ensure you have all original equipment that came with your vehicle, such as spare tires, tool kit sets, and car keys.
Holes, cracks, cuts, tears, burns or severe scuffing to the interior soft trim (including upholstery, headliner, carpets, etc.).
Permanent staining of the upholstery, carpet or interior panels.
Any equipment that originally came with your Volkswagen vehicle must be returned with it. This includes (but is not limited to) the CD player, navigation discs, airbags, Volkswagen Media Interface cable, cover for the convertible top, spare tire and tool kit set, owner’s manuals, car keys and remotes (including an additional valet key, if applicable). Any missing items will incur a charge.
Damage to the convertible top (if applicable).
Accessories and mechanical
The below conditions, accessories, and aftermarket additions are not acceptable.
Poor-quality window tint (i.e. tint is scratched, torn, bubbling or any colour but black).
All aftermarket accessories that are not Genuine Volkswagen Parts, installed by your dealer.
Hitch: Trailer or other types (unless it is a dealer-installed Volkswagen Original Accessory or included from the factory on Atlas models).
Modifications to the chassis, engine or suspension.
Decals or alteration to the paint.
Service indicator lights are ON (check engine light, airbag light, etc.); have your dealer attend to this before returning your Volkswagen (check with your dealer to see if the repair is covered under warranty).
Inspect the condition of your wheels and tires for any signs of damage or excessive wear. Look for uneven tread wear, bulges, or cracks in the sidewalls, and ensure that all tires are properly inflated.
One or more tires, including the spare, have less than 3.2 mm or 4/32 inch of tread remaining at the shallowest point.
Broken, missing or curb damage to the wheel (including cover/cap, if applicable).
All five tires must match the original tires in size, type (e.g. all season) and speed rating (on quattro models all tires must be the same brand).
The spare tire cannot be used to replace one of the other four tires and must be included with the vehicle.
Retread or recapped are not acceptable.
If you are using alternate rims (alloy or steel) with your winter tires, please note that the vehicle must be returned with the original alloy wheels and acceptable tires installed on the vehicle.
Winter tires will be accepted if inspection date is between November 1 and March 31. However, if using alternate rims (alloy or steel) with your winter tires, the vehicle must be returned with the original alloy wheels and acceptable tires.
Any tire with gouges or bulges with sidewall damage/repairs are not acceptable.