A woman in the orange jacket stands next to a Volkswagen, providing breakdown assistance.

Warranties and coverage - A little coverage goes a long way. The right coverage goes even further.

New electric vehicle warranty for ID.4 and ID. Buzz

A family approaches a 2024 VW ID.4 parked in the drive way.

Your ID.4 warranty has great coverage for the road ahead.

New Vehicle Limited Warranty
4-year / 80,000 km new-vehicle limited warranty ― wear & tear items and adjustments excluded after initial 12 months / 20,000 km

Corrosion Perforation Warranty Period
7-year / unlimited km limited warranty against corrosion perforation

High Voltage Limited Warranty
8-year / 160,000 km – High Voltage System Limited Warranty which includes:

  • Protection to net 70% remaining battery capacity 
  • High-voltage battery module
  • Battery housing
  • High voltage battery
  • BMS control unit
  • BMS connector housing
  • Switch box high voltage battery
  • Connecting cable for battery module
  • Module monitor control unit
  • Cooling element
  • Connector housing
  • Transport / recycling cost

New-vehicle warranty for 2018–2025 models

4-year / 80,000 km new-vehicle limited warranty - wear & tear items and adjustments excluded after initial 12 months / 20,000 km*

Powertrain
5-year / 100,000 km powertrain limited warranty

Corrosion Perforation Warranty Period
7-year / unlimited km limited warranty against corrosion perforation

Roadside Assistance
4 years / 80,000 km
See Roadside Assistance details.

For warranty information on 2017 or older models, consult your owners’ manual.

 

A woman walks by a 2024 blue VW Tiguan parked by the water

Certified Pre-Owned warranty

Choose between our CPO Assurance Program and Premium Assurance Program.

Assurance Program

  • Remaining new-vehicle limited warranty
  • 6 months of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report

Premium Assurance Program

  • Remaining new-vehicle limited warranty plus additional 2-year / 40,000 km limited extended warranty
  • 2 years / 40,000 km of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report
A white Jetta GLI parked in an underground parking lot

More warranties

  • VW brake pads

    Volkswagen Parts warranty

    Volkswagen Parts are backed by a 2-year / unlimited-kilometre limited warranty from the date of purchase. Some parts, including batteries, come with a longer warranty. If purchased from an authorized dealer during the new-vehicle limited-warranty period, parts are covered for the longer of either the remainder of that new-vehicle limited-warranty period or a period of 2 years / unlimited kilometres.

    Plus, with our Lifetime Brake Pad replacement program, once you pay for your first expert VW brake pad and disc replacement service, we’ll cover the cost of genuine VW brake pads for as long as you own your vehicle (installation and brake discs are extra).* 

    **To be eligible for lifetime brake pad program, a customer must first purchase a set of new Volkswagen Brake Pads and matching Volkswagen Brake Discs and have these installed by a Volkswagen Dealer in Canada. Thereafter, the cost of replacement brake pads will be covered at no charge as long as the same customer still owns the vehicle for which the first set of replacement brake pads and discs was purchased and installed by a VW dealer in canada.  The Lifetime Brakepad Warranty program is non-transferable. Program does not include cost of new brake discs or installation.

    Shop Volkswagen Brake PartsOpen external link

     

  • VW wheel and tire

    Accessories warranty

    Accessories are covered for the new-vehicle limited warranty period of 4 years / 80,000 km (whichever occurs first) when purchased at the time of new vehicle purchase. If purchased from an authorized dealer during the new-vehicle limited warranty period, accessories are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years / unlimited kilometres.

    Accessories are covered for the 2-year / 40,000 km CPO limited warranty extension when purchased at the time of CPO vehicle purchase with the Premium Assurance Program.

  • VW battery

    Battery warranty

    Volkswagen batteries are backed by a 3-year / unlimited-kilometre limited warranty,* and for 2 years after Volkswagen will absorb a prorated percentage of the battery replacement cost.**

    *A limited warranty of 3 years, with no kilometre limit, applies when Volkswagen Original batteries are ordered and installed after the purchase or lease of your vehicle. Parts and accessories must be sold and installed by a Canadian Volkswagen dealer to qualify for both parts and labour coverage. Labour coverage is exclusive for parts and accessories installed by a Canadian Volkswagen dealer.
    **This proration policy applies until the battery has been in service for 5 years. Installation and applicable taxes not included.

Roadside Assistance

Stay confident across Canada with our 24/7 Volkswagen Roadside Assistance

With Volkswagen Roadside Assistance, we help to make sure everyone gets home safely.

Find a participating dealer

Here are the dealers that are currently offering Roadside Assistance for out-of-warranty vehicles that come in for select services.*

*Offer available with select paid service at participating Volkswagen dealerships. Roadside Assistance is provided by Xperigo. Term length of Roadside Assistance coverage will be determined by dealer. Offer expires December 31, 2024, and is subject to cancellation without notice. Offer cannot be exchanged, transferred, or redeemed for cash. Volkswagen” and the Volkswagen logo are registered trademarks of Volkswagen AG. Please see your VW dealer for details.

  • Volkswagen technician working on car

    Recall information

    Recalls address defects relating to motor vehicle safety or non-compliance with applicable Canadian federal motor vehicle safety or emissions standards.

    In the interest of safety or the environment, recall work should be completed by a Volkswagen dealer as soon as possible.

    If you have questions about a recall, please contact your Volkswagen dealerOpen external link or Volkswagen Customer CareOpen external link.

  • VW TDI diesel engine

    TDI warranty

    Own or lease a VW TDI vehicle? You may be eligible for an extended emissions warranty.

    TDI extended emissions warranty information

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