A man stood in front of a Volkswagen

Warranties and coverage

Warranties and coverage

A little coverage goes a long way. The right coverage goes even further.

New electric vehicle warranty for ID.4

A father and son playing in the front yard with an ID.4 charging in the garage.

Your ID.4 warranty has great coverage for the road ahead.

New Vehicle Limited Warranty
4-year / 80,000 km* new-vehicle limited warranty ― wear & tear items and adjustments excluded after initial 12 months / 20,000 km*

Mechanical Powertrain
5-year / 100,000 km* mechanical powertrain limited warranty

Corrosion Perforation Warranty Period
7-year / unlimited km limited warranty against corrosion perforation

High Voltage Limited Warranty
8-year / 160,000 km* – High Voltage System Limited Warranty which includes:

  • Protection to net 70% remaining battery capacity 
  • High-voltage battery module
  • Battery housing
  • High voltage battery
  • BMS control unit
  • BMS connector housing
  • Switch box high voltage battery
  • Connecting cable for battery module
  • Module monitor control unit
  • Cooling element
  • Connector housing
  • Transport / recycling cost

*whichever occurs first

New-vehicle warranty for 2018–2023 models

4-year / 80,000 km* new-vehicle limited warranty - wear & tear items and adjustments excluded after initial 12 months / 20,000 km*

Powertrain
5-year / 100,000 km* powertrain limited warranty

Corrosion Perforation Warranty Period
7-year / unlimited km limited warranty against corrosion perforation

Roadside Assistance
4 years / 80,000 km*
See Roadside Assistance details.

For warranty information on 2017 or older models, consult your owners’ manual.

*Whichever occurs first.

A young man leaning on a silver Volkswagen.

Certified Pre-Owned warranty

Choose between our CPO Assurance Program and Premium Assurance Program.

Assurance Program

  • Remaining new-vehicle limited warranty
  • 6 months of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report

Premium Assurance Program

  • Remaining new-vehicle limited warranty plus additional 2-year / 40,000 km limited extended warranty
  • 2 years / 40,000 km of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report
a man in front of a car

More warranties

  • VW brake pads

    Volkswagen Parts warranty

    Volkswagen Parts are backed by a 2-year / unlimited-kilometre limited warranty from the date of purchase. Some parts, including batteries, come with a longer warranty. If purchased from an authorized dealer during the new-vehicle limited-warranty period, parts are covered for the longer of either the remainder of that new-vehicle limited-warranty period or a period of 2 years / unlimited kilometres.

    Plus, with our Lifetime Brake Pad replacement program, once you pay for your first expert VW brake pad and disc replacement service, we’ll cover the cost of genuine VW brake pads for as long as you own your vehicle (installation and brake discs are extra).* 

    **To be eligible for lifetime brake pad program, a customer must first purchase a set of new Volkswagen Brake Pads and matching Volkswagen Brake Discs and have these installed by a Volkswagen Dealer in Canada. Thereafter, the cost of replacement brake pads will be covered at no charge as long as the same customer still owns the vehicle for which the first set of replacement brake pads and discs was purchased and installed by a VW dealer in canada.  The Lifetime Brakepad Warranty program is non-transferable. Program does not include cost of new brake discs or installation.

    Shop Volkswagen Brake PartsOpen external link

     

  • VW wheel and tire

    Accessories warranty

    Accessories are covered for the new-vehicle limited warranty period of 4 years / 80,000 km (whichever occurs first) when purchased at the time of new vehicle purchase. If purchased from an authorized dealer during the new-vehicle limited warranty period, accessories are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years / unlimited kilometres.

    Accessories are covered for the 2-year / 40,000 km CPO limited warranty extension when purchased at the time of CPO vehicle purchase with the Premium Assurance Program.

  • VW battery

    Battery warranty

    Volkswagen batteries are backed by a 3-year / unlimited-kilometre limited warranty,* and for 2 years after Volkswagen will absorb a prorated percentage of the battery replacement cost.**

    *A limited warranty of 3 years, with no kilometre limit, applies when Volkswagen Original batteries are ordered and installed after the purchase or lease of your vehicle. Parts and accessories must be sold and installed by a Canadian Volkswagen dealer to qualify for both parts and labour coverage. Labour coverage is exclusive for parts and accessories installed by a Canadian Volkswagen dealer.
    **This proration policy applies until the battery has been in service for 5 years. Installation and applicable taxes not included.

Roadside Assistance

Stay safe with our 24/7 Volkswagen Roadside assistance.

*Offer available with paid service at authorized Volkswagen dealerships. Roadside assistance is provided by Club Auto Roadside Services. Term length of Roadside Assistance coverage will be determined by dealer. Offer expires December 31, 2022 and is subject to cancellation without notice. Offer cannot be exchanged, transferred or redeemed for cash.

  • VW certified technician working on a vehicle

    Recall information

    Recalls address defects relating to motor vehicle safety or non-compliance with applicable Canadian federal motor vehicle safety or emissions standards.

    In the interest of safety or the environment, recall work should be completed by a Volkswagen dealer as soon as possible.

    If you have questions about a recall, please contact your Volkswagen dealerOpen external link or Volkswagen Customer CareOpen external link.

  • VW TDI diesel engine

    TDI warranty

    Own or lease a VW TDI vehicle? You may be eligible for an extended emissions warranty.

    TDI extended emissions warranty information

Have a coverage question?

Visit Customer Care or call us at 1-800-822-8987, between 9:00am and 5:00pm EST, Monday through Friday.

What's next

Disclaimers by Volkswagen

  • † Prices shown are MSRP where indicated. MSRP is the Manufacturer’s Suggested Retail Price and excludes taxes, freight and PDI ($1,750 (Jetta, Jetta GLI, Golf GTI, Golf R), and $1,950 (Tiguan, Taos, Cross Sport, Atlas, ID.4), levies, fees, optional equipment, license, insurance, registration, and any dealer or other charges (where applicable). If MSRP is not mentioned, prices shown include freight and PDI, environmental levies and a representative dealer admin fee (actual fee amount is set by dealers and varies).  Environmental or related levies and taxes may vary by jurisdiction. Dealer may sell for less. Prices are in Canadian dollars. This is not an offer to sell at a certain price. Actual selling prices and terms are set by dealers.  European or American models may be shown. Specifications, equipment, options and prices are subject to change without notice. Although we endeavour to ensure that the information contained on the website is accurate, as errors may occur from time to time, customers should contact their local Volkswagen dealer for details. Photos for illustration purposes only. Some items, such as wheels, may be unavailable on some trim levels when vehicle is built or may not be available in Canada.
  • Due to supply chain disruptions, certain trim levels may not be readily available and require a factory order from your Volkswagen dealer. Wait times will vary as a result of these supply chain disruptions, with current lead time for factory orders estimated between 6 – 8 months for most models, and approximately 18 months for the ID.4, subject to change without notice. Actual delivery dates could be affected by various factors beyond Volkswagen Canada’s and Volkswagen Canada Dealer’s control. Volkswagen Canada or Volkswagen Dealers will not be liable for any such delay in delivery. Supply chain disruptions can cause changes in available standard and/or optional equipment. The MSRP for a vehicle will be adjusted if specific equipment is not included. Please contact your dealer for more information.