Two men in front of a car
Two men in front of a car
Two men in front of a car
Two men in front of a car

Warranties and coverage

Warranties and coverage

A little coverage goes a long way. The right coverage goes even further.

A little coverage goes a long way. The right coverage goes even further.

  1. Warranties and Coverage

Our People First Promise

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We are making the VW ownership experience more accessible with:

  • A three-month extension to your manufacturer new vehicle limited warranty if it expires between March 1st and May 31st, 2020††
  • Financing from 0% on select new 2019 models*
  • Interest-free 90-day payment deferrals**
  • Extensions on Loans and Leases††
  • Service financing plans tailored to your needs
  • Complimentary 4-year/60,000 KM scheduled maintenance on select new 2019 modelsΔ

We’re also working diligently to help ensure the safety of our customers, Dealers, and employees, and to support our communities… so we can navigate the road ahead together.

New-vehicle warranty for
2018–2020 models

4-year / 80,000 km* new-vehicle limited warranty wear & tear items and adjustments excluded after initial 12 months / 20,000 km*

Powertrain
5-year / 100,000 km* powertrain limited warranty

Corrosion Perforation Warranty Period
2018, 2019 or 2020 models: 7 years / unlimited kilometres

Roadside Assistance
4 years / 80,000 km*
See Roadside Assistance details.

For warranty information on 2017 or older models, consult your owners’ manual.

*Whichever occurs first.

Certified Pre-Owned warranty

Choose between our CPO Assurance Program and Premium Assurance Program.

Assurance Program

  • Remaining new-vehicle limited warranty
  • 6 months of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report

Premium Assurance Program

  • Remaining new-vehicle limited warranty plus additional 2-year / 40,000 km limited extended warranty
  • 2 years / 40,000 km of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report

 

a man in front of a car
More warranties
  • VW brake pads
    VW brake pads
  • VW wheel and tire
    VW wheel and tire
  • VW battery
    VW battery
  • VW brake pads
    VW brake pads

Volkswagen Parts are backed by a 2-year / unlimited-kilometre limited warranty from the date of purchase. Some parts, including batteries, come with a longer warranty. The parts warranty does not apply to parts fitted as part of repairs covered by the vehicle warranty, which are warranted for the remaining period of the vehicle warranty.

Roadside Assistance

Stay safe with our 24/7 Volkswagen Roadside assistance

Have a coverage question?

Visit Customer Care or call us at 1-800-822-8987, between 9:00am and 5:00pm EST, Monday through Friday.

Disclaimer by Volkswagen
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*Limited-time finance purchase offer available through Volkswagen Finance, on approved credit, on select in-stock, new and unregistered 2019 models.  Finance example based on a 2019 Tiguan 2.0 TSI Trendline FWD model with 8-speed automatic transmission. Base MSRP of $29,225, plus $1,885 freight and PDI and $100 air-conditioning levy, financed at 0% APR for 72 months with monthly payments starting from $434. $0 down payment or equivalent trade-in due at signing. Cost of borrowing is $0 for a total obligation of $31,235. PPSA fee, license, insurance, registration, any dealer or other charges, options, environmental levies and applicable taxes are extra.

**Payment deferral of 90 days is available for financing the purchase of any in-stock, new and unregistered 2019 or 2020 Volkswagen model.  Finance contract must be booked through VW Credit Canada, Inc. (“Volkswagen Finance”) at applicable special rates.  Payment deferral not available for standard rates. If the payment deferral offer is selected, the original term of the finance contract will be extended by approximately 3 months (90 days). After the Payment deferral period, the purchaser will pay all principal and interest owing in equal installments over the remaining term of the contract. Payments on finance contracts are paid in arrears. Down payments, if any, are not subject to the payment deferral offer, and are due on the date the contract is signed. Additional conditions and limitations apply. Ask your dealer for details.

ΔVW Prepaid Maintenance 4 Star Plan provided at no additional cost with cash purchase, finance or lease of any in-stock, new and unregistered 2019 Volkswagen model.  Plan covers 4 maintenance appointments (for services recommended by VW) within 4 years or 60,000 km (whichever occurs first). See owner’s manual for details of services recommended at time / km intervals.  Some exclusions apply, including any exceptional services not covered by warranty. Ask your dealer for details.  

†† Conditions may apply.  See dealer for details.
All prices are MSRP in Canadian dollars. MSRP is the Manufacturer’s Suggested Retail Price and excludes taxes, freight and PDI ($1,885 for the Atlas and Tiguan/ $1,765 for the Passat and Arteon/ $1,685 for all other models), levies, fees, optional equipment, license, insurance, registration, and any dealer or other charges, where applicable. Environmental or related levies and taxes may vary by jurisdiction. Dealer may sell for less. European or American models may be shown. Specifications, equipment, options and prices are subject to change without notice. Although we endeavour to ensure that the information contained on the website is accurate, as errors may occur from time to time, customers should contact their local Volkswagen dealer for details. Photos for illustration purposes only. Some items, such as wheels, may be unavailable on some trim levels when vehicle is built or may not be available in Canada.

Fuel consumption ratings are estimates based on Natural Resources Canada’s (NRCan) fuel consumption criteria and testing methods for 2019 and 2020 model year vehicles and are provided for comparison purposes only. Please note that comparisons to seemingly similar vehicles pre-2015 model year will show discrepancies due to the difference in NRCan approved calculation methods for 2014 model year and older vehicles. Please refer to NRCan’s Fuel Consumption Guide 2019 and 2020 for estimated fuel consumption figures. Actual fuel consumption will vary based on driving conditions, driver habits and the vehicle’s condition, weight carried and additional equipment. Tires are supplied and warranted by their manufacturer. Most vehicles are sold equipped with four all-season tires. For vehicles sold equipped with summer performance tires, note that appropriate all-season or winter weather tires are required for driving during cold, snowy or icy weather conditions. Please remember that the use of winter tires may be mandatory in your province or territory. Airbags are supplemental restraints only and will not deploy under all accident scenarios. Always use safety belts and seat children only in the rear seats, using restraint systems appropriate for their size and age. The navigation system depends upon signals from the GPS network and is designed to provide you with suggested routes only. Discrepancies may occur between the mapping and the actual location due to changes in street names, construction or other road system changes which are beyond the control of Volkswagen Canada. Please rely on your individual judgment in determining whether or not to follow a suggested navigation route.

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