A mechanic in front of a car
A mechanic in front of a car
A mechanic in front of a car
A mechanic in front of a car

Service

Service

Customized to your Volkswagen, our factory-recommended maintenance schedule helps prevent potential problems before they begin – with expert, Volkswagen-trained technicians and Volkswagen Parts.

Customized to your Volkswagen, our factory-recommended maintenance schedule helps prevent potential problems before they begin – with expert, Volkswagen-trained technicians and Volkswagen Parts.

Our People First Promise

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We’re working diligently to help ensure the safety of our customers with contactless sales and service, convenient pick-up and delivery options, 24-hour online service appointment bookings, and worry-free Dealership sanitization.†

Stay on schedule with our
service timeline

Volkswagen’s factory-recommended service schedules are designed to keep your service costs remarkably affordable and predictable. Every regular scheduled service visit includes our comprehensive multi-point inspection and a 2-year / unlimited-kilometre limited warranty on Volkswagen parts and labour*.

*A limited warranty of 2 years, with no kilometre limit, applies when parts and accessories are ordered and installed after the purchase or lease of your vehicle. Parts and accessories must be sold and installed by a Canadian Volkswagen dealer to qualify for both parts and labour coverage. Labour coverage is exclusive for parts and accessories installed by a Canadian Volkswagen dealer.

 

Multi-point inspection

Every. Single. Important. Detail. That’s what our Volkswagen dealers check when you take your vehicle in for service.

Mechanic is working on car
An owner is watching a person checking on fixing a car

When you bring your vehicle to a Volkswagen dealership between your factory-recommended service intervals, a Volkswagen Certified Technician will perform the following multi-point inspection, designed to catch potential issues before they become problematic:

Tire wear inspection

Tire pressure check

Brake pad wear

Battery condition check

Engine, fluid and filters check on:

  • Windshield washer fluid level
  • Engine oil level and condition
  • Brake fluid level and condition
  • Coolant reservoir levels
  • Hoses for heating, AC and coolant
  • Air filter inspection
  • Air conditioning and pollen filter check
  • Engine drive belts
  • AdBlue® fluid level (on some diesel models)

Exterior and drive components inspection on items such as:

  • Windshield condition
  • Wiper wear and spray nozzles
  • Electrical inspection (horns, signals, lights)
  • Condition of wheels/alloys
  • Paint and body condition

Suspension and drive components examination on:

  • Shocks/struts and suspension components
  • Steering and steering linkages
  • Exhaust system (leaks, damage, loose parts)
  • Transmission/clutch operation and linkages

Talk to your Volkswagen dealer about a Volkswagen multi-point inspection during your next visit. Individual dealers may choose to restrict, add or substitute some of the items.

Certified collision repair

Not all collision repair shops are the same. Volkswagen Certified Repair Facilities know your VW best, with service, parts and warranty protection tailored to your Volkswagen.

Why choose Volkswagen Certified Repair?

In the event of a collision, your insurance company can help with the claims process. But where you go for repairs is up to you.

Pro service

  • All labour is done by specially trained Volkswagen service technicians and technical support.

Original parts

  • Only a VW-certified Collision Repair Facility can source new, genuine Volkswagen parts.

Warranty protection

  • Get peace of mind knowing all work, including parts, meet your warranty.

Your collision checklist

  • Download our Collision Report for more details on VW-certified collision repair, insurance compliance and more
Working on fixing a VW

Find your nearest Volkswagen Collision Repair Facility

Book an appointment

Optimal performance begins with the right service. Book an appointment with a Volkswagen specialist today.

What's next

Disclaimer by Volkswagen

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† Availability varies by dealer and service. See dealer for details.
  • All prices are MSRP in Canadian dollars. MSRP is the Manufacturer’s Suggested Retail Price and excludes taxes, freight and PDI ($1,885 for the Atlas and Tiguan/ $1,765 for the Passat and Arteon/ $1,685 for all other models), levies, fees, optional equipment, license, insurance, registration, and any dealer or other charges, where applicable. Environmental or related levies and taxes may vary by jurisdiction. Dealer may sell for less. European or American models may be shown. Specifications, equipment, options and prices are subject to change without notice. Although we endeavour to ensure that the information contained on the website is accurate, as errors may occur from time to time, customers should contact their local Volkswagen dealer for details. Photos for illustration purposes only. Some items, such as wheels, may be unavailable on some trim levels when vehicle is built or may not be available in Canada.

    Fuel consumption ratings are estimates based on Natural Resources Canada’s (NRCan) fuel consumption criteria and testing methods for 2019 and 2020 model year vehicles and are provided for comparison purposes only. Please note that comparisons to seemingly similar vehicles pre-2015 model year will show discrepancies due to the difference in NRCan approved calculation methods for 2014 model year and older vehicles. Please refer to NRCan’s Fuel Consumption Guide 2019 and 2020 for estimated fuel consumption figures. Actual fuel consumption will vary based on driving conditions, driver habits and the vehicle’s condition, weight carried and additional equipment. Tires are supplied and warranted by their manufacturer. Most vehicles are sold equipped with four all-season tires. For vehicles sold equipped with summer performance tires, note that appropriate all-season or winter weather tires are required for driving during cold, snowy or icy weather conditions. Please remember that the use of winter tires may be mandatory in your province or territory. Airbags are supplemental restraints only and will not deploy under all accident scenarios. Always use safety belts and seat children only in the rear seats, using restraint systems appropriate for their size and age. The navigation system depends upon signals from the GPS network and is designed to provide you with suggested routes only. Discrepancies may occur between the mapping and the actual location due to changes in street names, construction or other road system changes which are beyond the control of Volkswagen Canada. Please rely on your individual judgment in determining whether or not to follow a suggested navigation route.

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