A VW representative showing a woman some information on a piece of paper

Service

Customized to your Volkswagen, our factory-recommended maintenance schedule helps prevent potential problems before they begin – with expert, Volkswagen trained technicians and Genuine Volkswagen Parts.

Volkswagen Certified Technicians, only at your VW dealer

No one loves your Volkswagen quite like VW Certified Technicians do. That’s because they are expertly-trained to know everything about servicing your vehicle with the right tools, the right technology, and Genuine Volkswagen Parts. 

Stay on schedule with our service timeline

Volkswagen’s factory-recommended service schedules are designed to keep your service costs remarkably affordable and predictable. Every regular scheduled service visit includes our comprehensive multi-point inspection and a 2-year / unlimited-kilometre limited warranty on Volkswagen parts and labour*.

View timeline

*A limited warranty of 2 years, with no kilometre limit, applies when parts and accessories are ordered and installed after the purchase or lease of your vehicle. Parts and accessories must be sold and installed by a Canadian Volkswagen dealer to qualify for both parts and labour coverage. Labour coverage is exclusive for parts and accessories installed by a Canadian Volkswagen dealer.

Brake pads for life

Nothing lasts forever. Especially your brake pads. Fortunately, we’ve got you covered. Once you’ve paid for your first expert VW brake pad and disc replacement service at a certified Volkswagen Dealer, we’ll cover the replacement cost of your genuine VW brake pads for the life of your vehicle, as long as you own the vehicle (installation and brake discs are extra).* Now that’s an offer worth stopping in for. 

*To be eligible for the Lifetime Brake Pad Warranty Program, a customer must first purchase a set of new Volkswagen brake pads and matching Volkswagen brake discs and have these installed by a Volkswagen dealer in Canada after October 18th 2022. Thereafter, the cost of replacement brake pads will be covered at no charge, as long as the same customer still owns the vehicle for which the first set of replacement brake pads and discs was purchased and installed by a VW dealer in Canada. This Lifetime Brake Pad Warranty Program is non-transferable. The program does not include cost of new brake discs, or installation.

Multi-point inspection

Every. Single. Important. Detail. That’s what our Volkswagen dealers check when you take your vehicle in for service.

A view of a man on his phone from the inside of a vehicle
An owner is watching a person checking on fixing a car

When you bring your vehicle to a Volkswagen dealership between your factory-recommended service intervals, a Volkswagen Certified Technician will perform the following multi-point inspection, designed to catch potential issues before they become problematic:

Tire wear inspection

Tire pressure check

Brake pad wear

Battery condition check

Engine, fluid and filters check on:

  • Windshield washer fluid level
  • Engine oil level and condition
  • Brake fluid level and condition
  • Coolant reservoir levels
  • Hoses for heating, AC and coolant
  • Air filter inspection
  • Air conditioning and pollen filter check
  • Engine drive belts
  • AdBlue® fluid level (on some diesel models)

Exterior and drive components inspection on items such as:

  • Windshield condition
  • Wiper wear and spray nozzles
  • Electrical inspection (horns, signals, lights)
  • Condition of wheels/alloys
  • Paint and body condition

Suspension and drive components examination on:

  • Shocks/struts and suspension components
  • Steering and steering linkages
  • Exhaust system (leaks, damage, loose parts)
  • Transmission/clutch operation and linkages

Talk to your Volkswagen dealer about a Volkswagen multi-point inspection during your next visit. Individual dealers may choose to restrict, add or substitute some of the items.

Volkswagen Certified Collision Repairs 

Not all collision repair shops are the same. Volkswagen Certified Collision Repair Facilities know your VW best, with service, parts and warranty protection tailored to your Volkswagen. In the unfortunate event of an accident, ensure your vehicle is brought to a Volkswagen Certified Collision Repair Facility. 

Why choose Volkswagen Certified Collision Repair Facilities?

In the event of a collision, your insurance company can help with the claims process. But where you go for repairs is up to you.

Pro service

  • All labour is done by specially trained Volkswagen service technicians and technical support.

Original parts

  • Only a Volkswagen Certified Collision Repair Facility can source new, genuine Volkswagen parts.

Hitch a ride

  • Volkswagen Roadside Assistance provides free accident towing to a Volkswagen Certified Collision Repair Facility for all vehicles up to 15 years old.
  • Call 1-800-411-6688Open phone link for Roadside Assistance

Warranty protection

  • Get peace of mind knowing all work, including parts, meet your warranty.

Your collision checklist

  • Download our Collision Report for more details on Volkswagen Certified Collision Repair Facilities, insurance compliance and more
A VW representative showing a woman some information on a piece of paper

Find your nearest Volkswagen Certified Collision Repair Facility

Volkswagen Certified Collision Repair Facilities know your VW best. Only Volkswagen factory-trained specialists can repair your VW to factory standards using genuine Volkswagen parts that help protect the corrosion perforation coverage of your vehicle. 

Book an appointment

Optimal performance begins with the right service. Book an appointment with a Volkswagen specialist today.

What's next

Disclaimers by Volkswagen

 Prices shown are MSRP where indicated. MSRP is the Manufacturer’s Suggested Retail Price and excludes taxes, freight and PDI ($1,950 (Jetta, Jetta GLI, Golf GTI and Golf R), $2,100 (Tiguan, Taos, ID.4) and $2,150 (Cross Sport, Atlas), levies, fees, optional equipment, license, insurance, registration, and any dealer or other charges (where applicable). If MSRP is not mentioned, prices shown include freight and PDI, environmental levies, and a $500 representative dealer admin fee (actual fee amount is set by dealers and varies, up to $500). Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Environmental or related levies and taxes may vary by jurisdiction. Dealer may sell for less. Prices are in Canadian dollars. This is not an offer to sell at a certain price. Actual selling prices and terms are set by dealers. European or American models may be shown. Specifications, equipment, options, and prices are subject to change without notice. Although we endeavour to ensure that the information contained on the website is accurate, as errors may occur from time to time, customers should contact their local Volkswagen dealer for details. Photos for illustration purposes only.  Model specifications provided may vary based on selected trim, options, and installed accessories.
**Limited time lease offer available through Volkswagen Finance, on approved credit, based on a new and unregistered 2024 Tiguan 2.0T Highline base model with 8-speed automatic with Tiptronic® 4MOTION® transmission / 2024 Taos 1.5T Highline base model with 7-speed automatic DSG® with Tiptronic® 4MOTION® transmission having a starting MSRP of $45,495/ $37,995. $2,100 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $10 OMVIC fee, $58 PPSA fee and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500), included in weekly payment. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers.Lease example: 48-month term at 4.99% APR equals a weekly payment of $150 / $128, $0 down payment or equivalent trade-in, $600 / $510 security deposit, and first weekly payment due at lease inception. License, insurance, registration, options and applicable taxes are extra. Total lease obligation: $31,050 / $26,439. Residual value is 54%.  Annual 16,000 kilometre allowance; charge of $0.15/km per excess kilometre. Offers end April 1, 2024 and are subject to change or cancellation without notice. ***Limited time offer available with finance or lease (through Volkswagen Finance, on approved credit) of new and unregistered 2024 Taos Highline and Tiguan Highline R-Line models.  Customer may choose either a 2 year VW Prepaid Maintenance Plan or 1% rate reduction.  If customer purchases longer maintenance plan, offer will cover the first 2 years / 30,000 km at the value indicated and customer will pay the balance.  Plan covers regular maintenance appointments (for services recommended by VW) within 2 years or 30,000 km (whichever occurs first). Offer cannot be transferred or exchanged for cash.  Offer expires April 1, 2024 and is subject to change or cancellation without notice. Duties, provincial regulator levies (if applicable) also due at lease inception. Dealer may sell or lease for less. Dealer order/trade may be necessary. Conditions apply. Visit vwoffers.ca or your Volkswagen dealer for details. Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2024 Volkswagen Canada.
****Limited time lease offer available through Volkswagen Finance, on approved credit, based on a new and unregistered 2024 Atlas 2.0T Execline base model with 8-speed automatic transmission with Tiptronic® 4MOTION® transmission / 2024 Atlas Cross Sport 2.0T Execline base model with 8-speed automatic transmission with Tiptronic® 4MOTION® transmission having a starting MSRP of $60,495/ $59,395. $2,150 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $10 OMVIC fee, $58 PPSA fee and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500), included in weekly payment. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers.  Lease example: 48-month term at 4.99% APR equals a weekly payment of $210 / $204, $0 down payment or equivalent trade-in, $840/ $820 security deposit, and first weekly payment due at lease inception. License, insurance, registration, options and applicable taxes are extra. Total lease obligation: $43,606 / $42,334. Residual value is 48%/ 49%.  Annual 16,000 kilometre allowance; charge of $0.15/km per excess kilometre. Offers end April 1, 2024 and are subject to change or cancellation without notice.    *****Limited time offer available with finance or lease (through Volkswagen Finance, on approved credit) of all new and unregistered 2024 Atlas and Cross Sport models.  Customer may choose either a 2 year VW Prepaid Maintenance Plan or 1% rate reduction.  If customer purchases longer maintenance plan, offer will cover the first 2 years / 30,000 km at the value indicated and customer will pay the balance.  Plan covers regular maintenance appointments (for services recommended by VW) within 2 years or 30,000 km (whichever occurs first). Offer cannot be transferred or exchanged for cash.  Offer expires April 1, 2024 and is subject to change or cancellation without notice. Duties, provincial regulator levies (if applicable) also due at lease inception. Dealer may sell or lease for less. Dealer order/trade may be necessary. Conditions apply. Visit vwoffers.ca or your Volkswagen dealer for details. Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2024 Volkswagen Canada.
⁑ Loyalty offer available to current Volkswagen owners and previous Volkswagen owners who returned a leased vehicle, or whose finance contract with Volkswagen Finance ended, within the past 90 days (some exceptions apply), with purchase or lease of a new, unregistered Volkswagen model. 2 yr VW Prepaid Maintenance Plan provided at no additional cost. If customer purchases longer maintenance, offer will cover the first 2 years / 30,000 km at the value indicated and customer will pay the balance. Plan covers regular maintenance appointments (for services recommended by VW) within 2 years or 30,000 km (whichever occurs first). Visit https://www.vw.ca/en/shopping-tools/prepaid-maintenance.html or your Volkswagen dealer for more details. Valid identification and proof of valid loan/lease for/of Volkswagen that was: (i) active for a minimum of 90 days; (ii) in good standing throughout the term; and (iii) that ended within the 90 days prior to the expiry of this offer, are required. Volkswagen vehicles currently being financed/leased with Volkswagen Finance are not eligible for the rate reduction. Offer is transferable to an immediate family member living in the same household as the Primary/Co-Primary buyer or lessee. Offer is non-exchangeable for cash. Offer ends January 2, 2025 and is subject to change or cancellation without notice.
#Limited time finance offer available through Volkswagen Finance, on approved credit, based on a new and unregistered 2023 ID.4 electric ID.4 AWD Pro base model with single-speed transmission having a starting MSRP of $55,495. $2,100 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $10 OMVIC fee, $58 PPSA fee and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500) included in weekly payment. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Finance example: 60-month term at 2.99% APR equals a weekly payment of $236, after application of $1,500 credit. $0 down payment or equivalent trade-in due at signing. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. License, insurance, registration, options and applicable taxes are extra. Cost of borrowing is $4,367 for a total obligation of $61,153. Offers end April 1, 2024 and are subject to change or cancellation without notice.  ◊◊Amount shown is the maximum incentive provided by the applicable governments. VW does not administer these incentives. BC offers an incentive of up to $4,000 based on income. Amounts and eligibility are subject to change. Incentive information is provided for informational purposes only and VW makes no representations about the actual amount or eligibility for the incentive. See the provincial or federal administrator for details. Duties, provincial regulator levies (if applicable) also due at lease inception. Dealer may sell or lease for less. Dealer order/trade may be necessary. Conditions apply. Visit vwoffers.ca or your Volkswagen dealer for details. Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2024 Volkswagen Canada.
◊◊Amount shown is the maximum incentive provided by the applicable governments. VW does not administer these incentives. BC offers an incentive of up to $4,000 based on income. Amounts and eligibility are subject to change. Incentive information is provided for informational purposes only and VW makes no representations about the actual amount or eligibility for the incentive. See the provincial or federal administrator for details.