Man using myVW app near his Volkswagen

Stay in total control with the myVW app

Download on the App Store
Get it on Google Play

Say hello to the myVW app, an ownership experience with essential tools and info just a tap away

Stay connected – If there’s a signal you’re set

Welcome to myVW—the app that simplifies the ownership experience. With VW Connected Services, you’ll have Remote Access and a bundle of other features to help keep you connected to your Volkswagen no matter where you are, as long as it’s within a cell service area. 

A smiling man using the myVW app on his smartphone.
A smiling woman with curly hair drives a Volkswagen, with a view of a harbor in the background.

Stay safe, stay connected

Stay in full control with the myVW app. Remote start your engine,* lock or unlock doors, and even monitor your vehicle’s health, all from your smartphone. Peace of mind is guaranteed with Safe & Secure features like Emergency Assistance and Anti-Theft Alerts, plus convenient tools like Last Parked Location will help keep things sailing smoothly. Download the myVW app today and discover a new world of convenience and confidence with your VW.

4 years of Connected Services included*

Person using myVW app showing vehicle location and details.

Start enjoying the drive-changing, confidence-inspiring, and convenient features of Volkswagen Connected Services through the myVW app on select 2022 and newer VW models. 

*Included in MSRP of select models. Requires mobile device with cellular service. Some features require properly equipped vehicles to operate.

Requires compatible mobile device running iOS 12, Android 8, or higher. Access to the desktop web portal requires a compatible internet browser. Microsoft Internet Explorer is not supported. 

Get it on the App Store
Get it on Google Play

Connected Services and the myVW app

Get a closer look at all the convenient features available in the myVW app, from remote services to safety and security features, and more.

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myVW for Electric Vehicles

myVW for Electric Vehicles

More power to you

A woman using myVW app standing by her car; overhead view

Control select features in your ID.4 from anywhere with your smartphone.

Control your temperature
With Remote Climate Control, you can ensure the interior is just right before you enter your vehicle.
Help when you need it most
In an emergency, help is just a tap away with Emergency Assistance
Power up your journey
Find nearby charging stations and check your battery and charging status from anywhere.
Download on the App Store
Get it on Google Play
A happy woman in a dress standing next to a dark-colored Volkswagen Taos by the water.

Some vehicles may not be eligible

The myVW app is available for EVs from model year 2021 and newer, and gasoline-powered vehicles from model year 2022 and newer. Stay tuned for updates as we work to make new features accessible to all VW owners.

David’s Story
Help when he needed it most

On August 27th, 2020, Volkswagen Employee David Nawrocki was involved in a serious collision while driving home in his Atlas Cross Sport. Hear in his own words how the Volkswagen Car-Net®  Emergency Response Centre automatically detected the crash, reached out, and immediately called for help when he needed it most. 

Getting started with the myVW app

Support

Customer Relations

Volkswagen Customer Care is available from 8:00 am to 8:00 pm EST, Monday to Friday.

Phone: 1-800-822-8987Open phone link
Email: vwcarecanada@vw.caOpen mail link

Car-Net®

VW Car-Net® Response Centre is available 24/7

Phone: 1-833-435-1011Open phone link

What's next

3 Volkswagen SUV cars parked next to each other

Explore our models

The Kingfisher Blue Metallic 2024 Volkswagen Atlas Cross Sport parked near a house on the street

Build your Volkswagen today

ID. family parked on the beach

Explore the EV Hub

What's next

VW Connected Services and Remote Access services are available on most 2022 and newer vehicles. Always pay careful attention to the road and do not drive while distracted. Certain services require trial or paid subscriptions, which may have their own terms and conditions. Remote Access requires a VW ID, myVW app, and myVW account; cellular connectivity, network compatible hardware, availability of vehicle GPS signal, and acceptance of Terms of Service. Not all services and features are available on all vehicles and some features may require the most recent software update. The remote start and remote lock and unlock features are not available on all models. Services depend on connection to and continued availability of 4G LTE cellular service, which is outside of Volkswagen’s control. Services are not guaranteed or warranted in the event of 4G LTE network shutdowns, obsolescence, or other unavailability of cellular connectivity that relies on existing vehicle hardware. All VW Connected Services are subject to change, discontinuation, or cancellation without notice. Certain services, such as Roadside Call Assist, connect out to third-party providers that may require additional payment. 
Standard text and data rates may apply for app and web features. 

© Volkswagen Canada 2025

Disclaimers by Volkswagen

† Prices shown are MSRP where indicated. MSRP is the Manufacturer’s Suggested Retail Price and excludes taxes, freight and PDI ($2,050 (2025 Jetta and Jetta GLI), $1,950 (2024 Golf GTI and Golf R), $2,175 (2025 Taos), $2,100 (2024 Tiguan and ID.4), $2,250 (2025 Atlas Cross Sport and Atlas) and $2,500 (2025 ID. Buzz), levies, fees, optional equipment, license, insurance, registration, and any dealer or other charges (where applicable). If MSRP is not mentioned, prices shown include freight and PDI, environmental levies, and a $500 representative dealer admin fee (actual fee amount is set by dealers and varies, up to $500). Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Environmental or related levies and taxes may vary by jurisdiction. Dealer may sell for less. Prices are in Canadian dollars. This is not an offer to sell at a certain price. Actual selling prices and terms are set by dealers. European or American models may be shown. Specifications, equipment, options, and prices are subject to change without notice. Although we endeavour to ensure that the information contained on the website is accurate, as errors may occur from time to time, customers should contact their local Volkswagen dealer for details. Photos for illustration purposes only.  Model specifications provided may vary based on selected trim, options, and installed accessories.
^Limited time lease offer available through Volkswagen Financial Services, on approved credit, based on a new and unregistered 2025 Taos 1.5T Comfortline Black base model in Serrano Green Metallic (for an additional $500) with 8-speed automatic with Tiptronic® 4Motion transmission having a cash selling price of $40,374.00, including $68 PPSA registration fee (including third-party registering agent fee), $2,175 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $13 OMVIC fee, and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500), and included in weekly payments. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Dealer may sell for less. Dealer order/trade may be necessary (but may not be available in all cases). Conditions apply. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. Lease example: 48-month term at 2.99% APR equals a weekly payment of $115. $0 down payment or equivalent trade-in, $460 security deposit, and first weekly payments due at lease inception. License, insurance, registration, options and applicable taxes are extra. Total lease obligation: $23,840. Residual value is 53%. Annual 16,000 kilometre allowance; charge of $0.15/km per excess kilometre. Offers end June 2, 2025 and are subject to change or cancellation without notice. Visit vwoffers.ca or your Volkswagen dealer for details. “Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2025 Volkswagen Canada.
^^^Limited time lease offer available through Volkswagen Financial Services, on approved credit, based on a new and unregistered 2025 Atlas 2.0T Peak Edition base model with 8-speed automatic transmission with Tiptronic® 4MOTION® transmission having a cash selling price of $57,949.00, including $68 PPSA registration fee (including third-party registering agent fee), $2,250 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $13 OMVIC fee, and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500), and included in weekly payments. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Dealer may sell for less. Dealer order/trade may be necessary (but may not be available in all cases). Conditions apply. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. Lease example: 48-month term at 5.99% APR equals a weekly payment of $199. $0 down payment or equivalent trade-in, $800 security deposit, and first weekly payments due at lease inception. License, insurance, registration, options and applicable taxes are extra. Total lease obligation: $41,291. Residual value is 49%. Annual 20,000 kilometre allowance; charge of $0.12/km per excess kilometre. Offers end June 2, 2025 and are subject to change or cancellation without notice. Visit vwoffers.ca or your Volkswagen dealer for details. “Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2025 Volkswagen Canada.
⁑ Loyalty offer available to current Volkswagen owners and previous Volkswagen owners who returned a leased vehicle, or whose finance contract with Volkswagen Financial Services ended, within the past 90 days (some exceptions apply), with purchase or lease of a new, unregistered Volkswagen model. 2 yr VW Prepaid Maintenance Plan provided at no additional cost. If customer purchases longer maintenance, offer will cover the first 2 years / 30,000 km at the value indicated and customer will pay the balance. Plan covers regular maintenance appointments (for services recommended by VW) within 2 years or 30,000 km (whichever occurs first). Visit https://www.vw.ca/en/shopping-tools/prepaid-maintenance.html or your Volkswagen dealer for more details. Valid identification and proof of valid loan/lease for/of Volkswagen that was: (i) active for a minimum of 90 days; (ii) in good standing throughout the term; and (iii) that ended within the 90 days prior to the expiry of this offer, are required. Volkswagen vehicles currently being financed/leased with Volkswagen Financial Services are not eligible for the rate reduction. Offer is transferable to an immediate family member living in the same household as the Primary/Co-Primary buyer or lessee. Offer is non-exchangeable for cash. Offer ends January 2, 2026 and is subject to change or cancellation without notice.
+Amount shown is the maximum incentive amount currently available under the Quebec Roulez Vert Program. Volkswagen Canada does not administer the incentives and is not responsible for any cancellations or changes to the incentive programs.  Incentive information is provided for informational purposes only and Volkswagen Canada makes no representations about the actual amount or eligibility for the incentive. Conditions and limitations apply. Consult the government administrator or see your dealer for details. 
^^Limited time offer available with 2025 Tiguan pre-orders to lease or finance purchase, through Volkswagen Financial Services, on approved credit.  1% rate reduction will be applied to subvented lease and special finance rates available at the time of delivery.  Offer expires May 31, 2025 and is subject to change or cancellation without notice. See dealer for details.  Visit vwoffers.ca or your Volkswagen dealer for details. “Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2025 Volkswagen Canada.
§Limited time finance offer available through Volkswagen Financial Services, on approved credit, based on a new and unregistered 2025 ID.4 Electric ID.4 PRO S AWD base model in Ice Grey Metallic (for an additional $500) and Panoramic Fixed Glass Roof (for an additional $1,000) with single-speed transmission having a cash selling price of $64,899.00, including $68 PPSA registration fee (including third-party registering agent fee), $2,200 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $13 OMVIC fee, and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500), and included in weekly payments. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Dealer may sell for less. Dealer order/trade may be necessary (but may not be available in all cases). Conditions apply. Finance example: 60-month term at 3.99% APR equals a weekly payment of $270. $0 down payment or equivalent trade-in due at signing. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. License, insurance, registration, options and applicable taxes are extra. Cost of borrowing is $6,559 for a total obligation of $69,958. Offers end June 2, 2025 and are subject to change or cancellation without notice.   Visit vwoffers.ca or your Volkswagen dealer for details. “Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2025 Volkswagen Canada.
^^^^Limited time finance offer available through Volkswagen Financial Services, on approved credit, based on a new and unregistered 2025 Jetta GLI 2.0T base model with 7-speed automatic DSG® with Tiptronic® transmission having a cash selling price of $37,749.00, including $68 PPSA registration fee (including third-party registering agent fee), $2,050 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $13 OMVIC fee, and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500), and included in weekly payments. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Dealer may sell for less. Dealer order/trade may be necessary (but may not be available in all cases). Conditions apply. Finance example: 36-month term at 3.99% APR equals a weekly payments of $257. $0 down payment or equivalent trade-in due at signing. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. License, insurance, registration, options and applicable taxes are extra. Cost of borrowing is $2,319 for a total obligation of $40,068. Offers end June 2, 2025 and are subject to change or cancellation without notice. Visit vwoffers.ca or your Volkswagen dealer for details. “Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2025 Volkswagen Canada.
11Limited time lease offer available through Volkswagen Financial Services, on approved credit, based on a new and unregistered 2025 Golf R 2.0 TSI Golf R Black base model with 7-speed automatic DSG with Tiptronic transmission having a cash selling price of $56,349.00, including $68 PPSA registration fee (including third-party registering agent fee), $2,050 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $13 OMVIC fee, and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500), and included in weekly payments. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Dealer may sell for less. Dealer order/trade may be necessary (but may not be available in all cases). Conditions apply. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. Lease example: 48-month term at 6.99% APR equals a weekly payments of $186. $0 down payment or equivalent trade-in, $740 security deposit, and first weekly payments due at lease inception. License, insurance, registration, options and applicable taxes are extra. Total lease obligation: $38,547. Residual value is 56%. Annual 16,000 kilometre allowance; charge of $0.15/km per excess kilometre. Offers end June 2, 2025 and are subject to change or cancellation without notice. Visit vwoffers.ca or your Volkswagen dealer for details. “Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2025 Volkswagen Canada.
21Limited time lease offer available through Volkswagen Financial Services, on approved credit, based on a new and unregistered 2025 Golf GTI 2.0T GTI Autobahn base model in Kings Red Metallic (for an additional $495) with 7-speed automatic DSG® with Tiptronic® transmission having a cash selling price of $43,744.00, including $68 PPSA registration fee (including third-party registering agent fee), $2,050 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $13 OMVIC fee, and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500), and included in weekly payments. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Dealer may sell for less. Dealer order/trade may be necessary (but may not be available in all cases). Conditions apply. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. Lease example: 48-month term at 6.99% APR equals a weekly payments of $144. $0 down payment or equivalent trade-in, $580 security deposit, and first weekly payments due at lease inception. License, insurance, registration, options and applicable taxes are extra. Total lease obligation: $29,896. Residual value is 56%. Annual 16,000 kilometre allowance; charge of $0.15/km per excess kilometre. Offers end June 2, 2025 and are subject to change or cancellation without notice. Visit vwoffers.ca or your Volkswagen dealer for details. “Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2025 Volkswagen Canada.