Q: Can the ID.4 accommodate a tow hitch or roof rack?

Absolutely! When you select the ID.4 Pro AWD, it comes standard with a tow hitch receiver capable of towing up to 2,700 lbs. Plus, every trim of the ID.4 comes with roof rails. Just add crossbars and a roof rack, and the ID.4 is ready for your next adventure!

Q: When will a Volkswagen PHEV be available in Canada?

Both the ID.4 and the upcoming ID. Buzz are Battery Electric Vehicles (BEV) based on our powerful MEB platform. Our current priority is to continue bringing BEVs to Canada, rather than PHEVs.

Q: What is the difference between the ID.4 and ID. Buzz?

The ID.4 is a fully-electric compact SUV. The ID. Buzz is an all-electric reimagining of the iconic VW bus, but uses the same MEB platform as the ID.4. Click here to learn more.

Q: Does the ID.4 come with All-Wheel Drive?

Yes! Both rear and All-Wheel Drive versions of ID.4 are available.

Q: Where can I charge the ID.4?

You can charge the ID.4 on the road using any Electrify Canada DC fast charging station. Or, if you’re looking for a level 2 home charger, we recommend the HomeStation™ from Electrify Canada. It’s fast, smart, and streamlined to give you the ease and convenience you deserve at home.

Q: How long does it take to charge the ID.4?

With a DC fast charger, you can charge 10% to 80% in an estimated 30 minutes. That means a 10-minute charge can add almost 100km of range. When paired with a Level 2 AC residential home charger, the ID.4 can be charged from near-empty to full in as little as 7.5 hours. Charging with a 9.6 kW AC station will take approximately 9 hours, while a 7.2 kW AC station will take approximately 11.5 hours. Estimated charging times are provided as a reference only. Actual charging times will vary based on battery state of charge, driving behaviour, battery condition, current, resistance, and ambient temperature, available voltage and charging frequency.

Question 1

Where can I buy an ID.4?

Accepted Answer

The wait is finally over. Orders for the ID.4 are now open on VolksKlick, our upgraded online shopping solution. Click here to select your trim, preferred dealer and start ordering your ID.4 today. We’re also excited to announce that more Volkswagen Dealers across Canada are now selling the ID.4 to help get you into your electric future. Don’t forget to sign up here to join the discussion on EVs and get the latest ID. family news.

Question 2

Can I order an ID.4 for delivery this year?

Accepted Answer

The wait is finally over. Orders for the ID.4 are now open on VolksKlick, our upgraded online shopping solution. Click here to select your trim, preferred dealer and start ordering your ID.4 today. Sign up here to join the discussion on EVs and get the latest ID. family news.

Question 3

Are ID.4 Dealers accepting orders?

Accepted Answer

We’re excited to announce that more Volkswagen Dealers across Canada are now selling the ID.4 and that orders for the ID.4 are now open on VolksKlick, our upgraded online shopping solution. Click here to select your trim, preferred dealer and start ordering your ID.4 today.

Question 4

Are there government incentives to owning an ID.4?

Accepted Answer

Yes! The ID.4 currently qualifies for the federal iZEV rebate of $5,000. Depending on the province in which you live, you may be eligible to receive additional incentives. These include, but are not limited, to up to $4,000* from British Columbia’s Go Electric BC Program or as much as $7,000 from Quebec’s Roulez Vert program. The Roulez Vert program also offers an additional rebate of $600 with the purchase and installation of Electrify Canada’s HomeStation™. That makes owning and driving an EV even more affordable and one step closer to our vision of Electric for Everyone. Volkswagen Canada does not administer the incentives and is not responsible for any cancellations or changes to the incentive programs. Incentive information is provided for informational purposes only and Volkswagen Canada makes no representations or warranties about the actual amounts or eligibility. Information about the incentives is based on the most current information provided by the applicable government agencies, but could change in the future. The amount of the incentive, terms and conditions of the incentive, and any eligibility or application requirements vary by province. *BC’s rebates is only available to those with a gross individual income of <$80,000 or gross household income of <$125,000; rebates in smaller amounts are available to those with individual / family income of up to $100,000 / $165,000. Conditions apply. See your dealer for more details or contact the provincial or federal administrator.

Question 5

Can the ID.4 accommodate a tow hitch or roof rack?

Accepted Answer

Absolutely! When you select the ID.4 Pro AWD, it comes standard with a tow hitch receiver capable of towing up to 2,700 lbs. Plus, every trim of the ID.4 comes with roof rails. Just add crossbars and a roof rack, and the ID.4 is ready for your next adventure!

Question 6

When will a Volkswagen PHEV be available in Canada?

Accepted Answer

Both the ID.4 and the upcoming ID. Buzz are Battery Electric Vehicles (BEV) based on our powerful MEB platform. Our current priority is to continue bringing BEVs to Canada, rather than PHEVs.

Question 7

What is the difference between the ID.4 and ID. Buzz?

Accepted Answer

The ID.4 is a fully-electric compact SUV.    The ID. Buzz is an all-electric reimagining of the iconic VW bus, but uses the same MEB platform as the ID.4. Click here to learn more.

Question 8

Does the ID.4 come with All-Wheel Drive?

Accepted Answer

Yes! Both rear and All-Wheel Drive versions of ID.4 are available.

Question 9

Where can I charge the ID.4?

Accepted Answer

You can charge the ID.4 on the road using any Electrify Canada DC fast charging station. Or, if you’re looking for a level 2 home charger, we recommend the HomeStation™ from Electrify Canada. It’s fast, smart, and streamlined to give you the ease and convenience you deserve at home.

Question 10

How long does it take to charge the ID.4?

Accepted Answer

With a DC fast charger, you can charge 10% to 80% in an estimated 30 minutes. That means a 10-minute charge can add almost 100km of range. When paired with a Level 2 AC residential home charger, the ID.4 can be charged from near-empty to full in as little as 7.5 hours. Charging with a 9.6 kW AC station will take approximately 9 hours, while a 7.2 kW AC station will take approximately 11.5 hours. Estimated charging times are provided as a reference only. Actual charging times will vary based on battery state of charge, driving behaviour, battery condition, current, resistance, and ambient temperature, available voltage and charging frequency.

Question 11

Is the ID.4 ready for winter in Canada?

Accepted Answer

The ID.4 is designed to function even in the harshest of Canadian winter conditions. Every ID.4 in Canada comes with heated front seats, a heated windshield, and a heated steering wheel.

Question 12

Where is the ID.4 being built?

Accepted Answer

The ID.4 is being produced at our plant in Chattanooga, Tennessee, which produces electric vehicles exclusively in a fully carbon-neutral process.

Question 13

Do you have any resources available for first responders?

Accepted Answer

Volkswagen is committed to helping prepare fire services and first responders to safely handle emergencies involving our alternative fuel vehicles, including the ID.4. You can find our emergency response guides here.

Question 14

What is the warranty of the ID.4?

Accepted Answer

Like all our VWs, the ID.4 comes with a 4 year/80,000km* new vehicle limited warranty. In addition, the powertrain comes with a 5 year/100,000km* limited warranty, the corrosion perforation limited warranty period is 7 years/unlimited kilometres, and you can have peace of mind knowing that the ID.4 comes with an 8 year/160,000km* high voltage system limited warranty along with 4 years of roadside assistance. *whichever occurs first