Accessibility Plan

Introduction

Volkswagen Group Canada Inc. (“VGCA”) is committed to fulfilling our requirements under applicable accessibility legislation including the Accessibility for Ontarians with Disabilities Act. This accessibility plan outlines the steps we are plan to take between 2021 to 2026 to meet those requirements and to improve opportunities for people with disabilities.

Customer Service

Our organization is committed to providing accessible customer service to people with disabilities. This means that we will provide goods and services to people with disabilities with the same high quality and timeliness as others.

Information and Communications

Our organization is committed to making our information and communications accessible to people with disabilities.

We are working with our web developers and content providers to have all new website content, within our control, comply with relevant web content accessibility guidelines in accordance with applicable accessibility laws.

Employment

Our organization is committed to fair and accessible employment practices.

On an ongoing basis and as part of our commitment to accessibility, we notify employees, potential hires and the public that accommodations can be made during our internal and external recruitment and selection process. This notification has been included in our internal and external job postings for the last few years.

We work closely on accommodation plans to promote a safe and healthy return to work program with our managers and employees. We have an active Joint Health and Safety Committee who conduct regular inspections and who obtain input from employees to identify and remove accessibility barriers in the workplace where feasible.

Where needed and identified by the employee or manager, we will provide supports for those with disabilities including individual accommodation plans as required. We will also provide customized emergency information where needed and identified to help an employee with a disability during an emergency in our corporate buildings.

Where needed and identified by the employee or manager, our performance management, career development and redeployment processes will take into account the accessibility need of the employee. We will continue to identify and address accessibility needs in the employment life cycle including

selection, assessment, performance management, return to work and redeployment processes.

Training

Our organization is committed to providing training in the requirements of applicable accessibility laws including Ontario’s accessibility laws and the Ontario Human Rights Code as it applies to people with disabilities.

We will train all Employees and Contractors on accessibility as it relates to their specific roles. Specifically, all Employees and Contractors receive onboarding accessibility training upon joining the organization and training on our company code of conduct including human rights every two years.

Certain roles such as human resources and facilities may receive additional training relating to their

specialized function in accordance with accessibility legislation.

Design of Public Spaces

We will meet accessibility laws when building or making major changes to public spaces.

Our organization is not a retail facility and is not open to the general public. However we will continue to ensure that our reception area and any other areas that are open to the public, remain fully accessible.

For More Information

For more information on this accessibility plan, please contact VGCA Human Resources at VGCAHumanResources@vw.caOpen mail link.

Standard and accessible formats of this document are free on request.

Related Policies and Plans

Please also refer to the following:

  • VGCA’s “Accessible Customer Service Policy” for information on how we provide services to our customers and members of the public including those with disabilities.
  • VGCA’s Accessibility Plan

Disclaimers by Volkswagen

  •  Prices shown are MSRP where indicated. MSRP is the Manufacturer’s Suggested Retail Price and excludes taxes, freight, and PDI ($1,850 (Jetta and Jetta GLI), $1,900 (Golf GTI and Golf R), and $2,050 (Tiguan, Taos, Cross Sport, Atlas, ID.4), levies, fees, optional equipment, license, insurance, registration, and any dealer or other charges (where applicable). If MSRP is not mentioned, prices shown include freight and PDI, environmental levies, and a $500 representative dealer admin fee (actual fee amount is set by dealers and varies, up to $500). Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Environmental or related levies and taxes may vary by jurisdiction. Dealer may sell for less. Prices are in Canadian dollars. This is not an offer to sell at a certain price. Actual selling prices and terms are set by dealers. European or American models may be shown. Specifications, equipment, options, and prices are subject to change without notice. Although we endeavour to ensure that the information contained on the website is accurate, as errors may occur from time to time, customers should contact their local Volkswagen dealer for details. Photos for illustration purposes only.  Model specifications provided may vary based on selected trim, options, and installed accessories.
  • ΔLimited time lease offer available through Volkswagen Finance, onapproved credit, based on a new and unregistered 2024 Tiguan 2.0T Highline base model with 8-speed automatic with Tiptronic® 4MOTION® transmission/ 2024 Taos 1.5T Comfortline base model with 8-speed automatic with Tiptronic® transmission having a starting MSRP of $45,495/ $31,395. $2,050 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $10OMVIC fee, $58 PPSA fee and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500), included in weekly payment.Dealer Administration Fee includes documentation and administration costsrelated to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Tire levies vary by province. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. Lease example: 51-month term at 4.99% APR equals a weekly payment of$131 / $92. $2,695/ $2,495 down payment or equivalent trade-in, $520/$370 security deposit, and first weekly payment due at lease inception. License, insurance, registration, options and applicable taxes are extra.Total lease obligation: $28,878 / $20,166. Residual value is 53%/53%. Annual 16,000 kilometre allowance; charge of $0.15/km per excess kilometre. Offers end January 2, 2024 and are subject to change orcancellation without notice. Duties, provincial regulator levies (if applicable) also due at lease inception. Dealer may sell or lease for less. Dealer order/trade may be necessary. Conditions apply. Visit vwoffers.ca or your Volkswagen dealer for details. Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2023 Volkswagen Canada.
  • § Up to $750 credit available to be applied to purchase of select wintertire sets (4) OR up to $500 credit to be applied as a discount off vehicle MSRP, with cash purchase, finance purchase or lease (through Volkswagen Finance, on approved credit) of all new and unregistered 2024 Taos FWD models. Winter tire sets must be purchased at VW dealership with Taos purchase or lease. Customers may choose one of the two available credits; credits cannot be combined and are not available on other Taos models. Conditions apply. See dealer for details. Offer end January 2, 2024 and is subject to change or cancellation without notice. Duties, provincial regulator levies (if applicable) also due at lease inception. Dealer may sell or lease for less. Dealer order/trade may be necessary. Conditions apply. Visit vwoffers.ca or your Volkswagen dealer for details. Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2023 Volkswagen Canada.
  • Limited time lease offer available through Volkswagen Finance, on approved credit, based on a new and unregistered 2024 Atlas 2.0T Execline base model with 8-speed automatic transmission with Tiptronic® 4MOTION® transmission / 2024 Atlas Cross Sport 2.0T Execline base model with 8-speed automatic transmission with Tiptronic® 4MOTION® transmission having a starting MSRP of $59,995/ $58,895. $2,050 freight and PDI, $100 airconditioning levy, $23 tire recycling levy, $10 OMVIC fee, $58 PPSA fee and $500 representative dealer admin fee (actual fee is set by dealers and varies,up to $500), included in weekly payment. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Tire levies vary by province. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee usedto cover the cost of collecting and recycling end of life tires when returned by consumers. Lease example: 51-month term at 5.99% APR equals a weekly payment of$177 / $172. $4,995/ $4,795 down payment or equivalent trade-in, $710/$690 security deposit, and first weekly payment due at lease inception. License, insurance, registration, options and applicable taxes are extra.Total lease obligation: $39,033 / $37,980. Residual value is 50%/51%. Annual 16,000 kilometre allowance; charge of $0.15/km per excesskilometre. Offers end January 2, 2024 and are subject to change or cancellation without notice. Duties, provincial regulator levies (if applicable) also due at lease inception. Dealer may sell or lease for less. Dealer order/trade may be necessary. Conditions apply. Visit vwoffers.ca or your Volkswagen dealer for details. Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2023 Volkswagen Canada.
  • 7With a finance transaction with VWFS. Limited time finance offer available through Volkswagen Finance, on approved credit, based on a new and unregistered 2023 ID.4 electric ID.4 AWD Pro base model with single-speed transmission having a starting MSRP of $55,495. $2,050 freight and PDI, $100 air conditioning levy, $23 tire recycling levy, $10 OMVIC fee, $58 PPSA fee and $500 representative dealer admin fee (actual fee is set by dealers and varies, up to $500) included in weekly payment. Dealer Administration Fee includes documentation and administration costs related to the delivery of the vehicle, such as the dealer cost involved in licensing, lien search, and contract administration. Finance example: 60-month term at 4.99% APR equals a weekly payment of $218, after application of $1,500 credit. $6,695 down payment or equivalent trade-in due at signing. In Ontario, Volkswagen Group Canada Inc. is responsible for the tire recycling fee used to cover the cost of collecting and recycling end of life tires when returned by consumers. License, insurance, registration, options and applicable taxes are extra. Cost of borrowing is $6,526 for a total obligation of $56,567. Offers end January 2, 2024 and are subject to change or cancellation without notice.  Duties, provincial regulator levies (if applicable) also due at lease inception. Dealer may sell or lease for less. Dealer order/trade may be necessary. Conditions apply.  Visit vwoffers.ca or your Volkswagen dealer for details. Volkswagen,” the Volkswagen logo, all model names and trimline names are registered trademarks or trademarks of Volkswagen AG, used under license. © 2023 Volkswagen Canada.