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Warranties and coverage

Warranties and coverage

A little coverage goes a long way. The right coverage goes even further.

New electric vehicle warranty for ID.4

A father and son playing in the front yard with an ID.4 charging in the garage.

Your ID.4 warranty has great coverage for the road ahead.

New Vehicle Limited Warranty
4-year / 80,000 km* new-vehicle limited warranty ― wear & tear items and adjustments excluded after initial 12 months / 20,000 km*

Mechanical Powertrain
5-year / 100,000 km* mechanical powertrain limited warranty

Corrosion Perforation Warranty Period
7-year / unlimited km limited warranty against corrosion perforation

High Voltage Limited Warranty
8-year / 160,000 km* – High Voltage System Limited Warranty which includes:

  • Protection to net 70% remaining battery capacity 
  • High-voltage battery module
  • Battery housing
  • High voltage battery
  • BMS control unit
  • BMS connector housing
  • Switch box high voltage battery
  • Connecting cable for battery module
  • Module monitor control unit
  • Cooling element
  • Connector housing
  • Transport / recycling cost

*whichever occurs first

New-vehicle warranty for 2018–2022 models

4-year / 80,000 km* new-vehicle limited warranty - wear & tear items and adjustments excluded after initial 12 months / 20,000 km*

Powertrain
5-year / 100,000 km* powertrain limited warranty

Corrosion Perforation Warranty Period
2018, 2019 or 2020 models: 7 years / unlimited kilometres

Roadside Assistance
4 years / 80,000 km*
See Roadside Assistance details.

For warranty information on 2017 or older models, consult your owners’ manual.

*Whichever occurs first.

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Certified Pre-Owned warranty

Choose between our CPO Assurance Program and Premium Assurance Program.

Assurance Program

  • Remaining new-vehicle limited warranty
  • 6 months of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report

Premium Assurance Program

  • Remaining new-vehicle limited warranty plus additional 2-year / 40,000 km limited extended warranty
  • 2 years / 40,000 km of Roadside Assistance
  • 3 months of SiriusXM® satellite radio
  • CARFAX® vehicle history report
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More warranties

  • VW brake pads

    Volkswagen Parts warranty

    Volkswagen Parts are backed by a 2-year / unlimited-kilometre limited warranty from the date of purchase. Some parts, including batteries, come with a longer warranty. If purchased from an authorized dealer during the new-vehicle limited warranty period, parts are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years / unlimited kilometres.

  • VW wheel and tire

    Accessories warranty

    Accessories are covered for the new-vehicle limited warranty period of 4 years / 80,000 km (whichever occurs first) when purchased at the time of new vehicle purchase. If purchased from an authorized dealer during the new-vehicle limited warranty period, accessories are covered for the longer of either the remainder of that new-vehicle limited warranty period or a period of 2 years / unlimited kilometres.

    Accessories are covered for the 2-year / 40,000 km CPO limited warranty extension when purchased at the time of CPO vehicle purchase with the Premium Assurance Program.

  • VW battery

    Battery warranty

    Volkswagen batteries are backed by a 3-year / unlimited-kilometre limited warranty,* and for 2 years after Volkswagen will absorb a prorated percentage of the battery replacement cost.**

    *A limited warranty of 3 years, with no kilometre limit, applies when Volkswagen Original batteries are ordered and installed after the purchase or lease of your vehicle. Parts and accessories must be sold and installed by a Canadian Volkswagen dealer to qualify for both parts and labour coverage. Labour coverage is exclusive for parts and accessories installed by a Canadian Volkswagen dealer.
    **This proration policy applies until the battery has been in service for 5 years. Installation and applicable taxes not included.

Roadside Assistance

Stay safe with our 24/7 Volkswagen Roadside assistance.

  • VW certified technician working on a vehicle

    Recall information

    Recalls address defects relating to motor vehicle safety or non-compliance with applicable Canadian federal motor vehicle safety or emissions standards.

    In the interest of safety or the environment, recall work should be completed by a Volkswagen dealer as soon as possible.

    If you have questions about a recall, please contact your Volkswagen dealerOpen external link or Volkswagen Customer CareOpen external link.

  • VW TDI diesel engine

    TDI warranty

    Own or lease a VW TDI vehicle? You may be eligible for an extended emissions warranty.

    TDI extended emissions warranty information

Have a coverage question?

Visit Customer Care or call us at 1-800-822-8987, between 9:00am and 5:00pm EST, Monday through Friday.

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