Man sitting inside VW car

Car-Net®, total peace of mind
In the palm of your hand

Start enjoying the drive-changing, confidence-inspiring and convenient features of Volkswagen Car-Net® on select 2022 and newer VW models.

Get it on the App Store*Open external link
Get it on Google Play*Open external link

Requires compatible mobile device running iOS 12, Android 8, or higher. Access to the desktop web portal
requires a compatible internet browser. Microsoft Internet Explorer is not supported. 

Start enjoying the drive-changing, confidence-inspiring and convenient features of Volkswagen Car-Net® on select 2022 and newer VW models.

Get it on the App Store*Open external link
Get it on Google Play*Open external link

Requires compatible mobile device running iOS 12, Android 8, or higher. Access to the desktop web portal
requires a compatible internet browser. Microsoft Internet Explorer is not supported. 

4 years of Car-Net® included*

4 years of Car-Net® included*

A person looking at the Car-Net® app on a phone

*Included in MSRP of select models. Requires mobile device with cellular service.  Some features require properly equipped vehicles to operate.

Register now

Discover new Car-Net® EV features

Control your temperature

With Remote Climate Control it’s easy to set the interior to the perfect temperature from your phone.

Help when you need it most

In an emergency help is just a tap away with Emergency assistance

Track your EVs battery

Enjoy battery analysis in the palm of your hand with Remote Battery Charging.

A person charging a car

Take charge of your charge

Find nearby charging stations and check your battery and charging status from anywhere.

Help is on the way

Car-Net® EV Safe & Secure features get you help when you’re on the road. Now, you can drive with confidence, knowing that we’re here for you. Features include: Emergency Assistance and Automatic Crash Notifications.

Help is just a call away. If you need support, please contact the VW Car-Net® Response Centre at 1-833-435-1011Open phone link.

A woman uses her smartphone on the roof of a Volkswagen vehicle
Woman sitting in a VW car clicking the touchscreen

Stay cool or keep warm

With Remote Climate Control, you can ensure the interior is just right before you enter your vehicle.

Woman sitting in a VW car and looking at the Car-Net® app

Your parking lot partner

We can help you find a spot before you even leave your home, thanks to our friends at Parkopedia®.

Car-Net® app being used on a phone

Get connected with Car-Net® tutorials

Watch videos

Subscribe today, 4 years of Car-Net® services included*

*Included in MSRP of select models. Requires mobile device with cellular service. Some features require properly equipped vehicles to operate

Register now

Contact Us

Customer Relations

Volkswagen Customer Care is available from 8:00 am to 8:00 pm EST, Monday to Friday.

Phone: 1-800-822-8987Open phone link
Email: vwcarecanada@vw.caOpen mail link

Car-Net®

VW Car-Net® Response Centre is available 24/7

Phone: 1-833-435-1011Open phone link

© Volkswagen Canada 2023

Disclaimers by Volkswagen

  • † Prices shown are MSRP where indicated. MSRP is the Manufacturer’s Suggested Retail Price and excludes taxes, freight and PDI ($1,750 (Jetta, Jetta GLI, Golf GTI, Golf R), and $1,950 (Tiguan, Taos, Cross Sport, Atlas, ID.4), levies, fees, optional equipment, license, insurance, registration, and any dealer or other charges (where applicable). If MSRP is not mentioned, prices shown include freight and PDI, environmental levies and a representative dealer admin fee (actual fee amount is set by dealers and varies).  Environmental or related levies and taxes may vary by jurisdiction. Dealer may sell for less. Prices are in Canadian dollars. This is not an offer to sell at a certain price. Actual selling prices and terms are set by dealers.  European or American models may be shown. Specifications, equipment, options and prices are subject to change without notice. Although we endeavour to ensure that the information contained on the website is accurate, as errors may occur from time to time, customers should contact their local Volkswagen dealer for details. Photos for illustration purposes only. Some items, such as wheels, may be unavailable on some trim levels when vehicle is built or may not be available in Canada.
  • ‡Due to supply chain disruptions, certain trim levels may not be readily available and require a factory order from your Volkswagen dealer. Wait times will vary as a result of these supply chain disruptions, with current lead time for factory orders estimated between 6 – 8 months for most models, and approximately 18 months for the ID.4, subject to change without notice. Actual delivery dates could be affected by various factors beyond Volkswagen Canada’s and Volkswagen Canada Dealer’s control. Volkswagen Canada or Volkswagen Dealers will not be liable for any such delay in delivery. Supply chain disruptions can cause changes in available standard and/or optional equipment. The MSRP for a vehicle will be adjusted if specific equipment is not included. Please contact your dealer for more information.